Frequently Asked Questions
Everything you need to know about shopping with Polo Assn.
How do I determine the correct size for my polo shirt?
We provide a comprehensive size guide on each product page. Our shirts typically come in 'Classic Fit' and 'Slim Fit.' We recommend measuring a shirt you already own and comparing it to our size chart for the perfect fit.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply initiate a return through our online portal to receive a prepaid shipping label.
How long does standard shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are your products made from 100% cotton?
Most of our signature polos are crafted from 100% premium piqué cotton. However, some of our performance and activewear lines utilize moisture-wicking synthetic blends for enhanced durability and comfort.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my garments to prevent shrinking?
To maintain the quality of your clothing, we recommend machine washing in cold water with like colors and tumble drying on low heat or air drying.